How it runs
Five steps, no surprises
Five steps, no surprises
01
We talk
A long call or a visit. Your business, your customers, how you like to work, and what “good” looks like in six months. I’ll also tell you if I’m not the right fit.
02
You get one honest quote
Fixed, itemised, with a realistic schedule. If you get a cheaper quote elsewhere that includes the same things, take it — I’d rather lose the job than pad the price.
03
We agree how you’ll pay
Split payments, a deposit and balance, or a monthly plan by Direct Debit through GoCardless — whatever suits the state of the business.
04
You see everything as it happens
Regular updates without asking. If a date moves it’s by days, and you’ll know first.
05
It launches, and I stay around
Hosting, support and a monthly allowance of changes, plus SEO or ads when you’re ready to grow.
The promise
Four things you won’t get from me
Most of the businesses I work with came from another agency, and the same few frustrations come up every time. So, plainly:
How a quote is put together
How a quote is put together
There’s no price list, because no two jobs are the same — but there’s no mystery either. Every quote is fixed and itemised, so you can see what each part costs and take anything out. Websites are quoted per project; SEO, ads and hosting are monthly, month to month. Deposits are typically half up front and half on completion; if cash flow is tighter than that, a monthly plan by Direct Debit spreads it. The number on the quote is the number on the invoice.
Fixed quotes
One number, itemised, no extras unless you ask for more.
Monthly, month to month
SEO, ads and support carry on because they’re working, not because of a contract.
Pay in a way that suits you
Split, deposit and balance, or Direct Debit through GoCardless.
The questions people ask about reports
Alex Shute Photography
Photography, video and drone shoots across Hampshire, from product shots to aerial footage. Alex works with me on client sites and is offered at cost, because good photography changes everything else. alexshute.co.uk
Southern Solutions
Hampshire IT support, connectivity, cyber security and VoIP, all in-house, for businesses across the south coast since 2008. If you need email, Microsoft 365 or a network sorting alongside a website, this is who I recommend. southernsolutions.co.uk
Specialist studios
Fifteen years of industry contacts for the bigger productions: animation studios, printers, signwriters and vehicle wrappers. I source them at a good price and manage them for you.
The questions people actually ask
Book the first conversation
It’s the most useful hour of the whole project, and it’s free.
No hard sell. No contract to sign today.
“Came to us as a recommendation and didn’t let us down. Excellent communication, service and support. Really helped us whilst we tackled all the elements of moving our business.”
Google review
